The Omni Group Contact Information

Corporate Headquarters

If you need a third party administrator's signature (distribution, exchange, hardship, loan, transfer, etc), please forward the entire application to: (be sure to note your employer on the cover sheet)

Original Signatures Requests:

The OMNI Group
Watertower Office Park
1099 Jay Street, Building F
Rochester, NY 14611-1153
ATTN: Service Provider Team

Fax Signatures Requests:

585-756-5557
ATTN: Service Provider Team

Fax Salary Reduction Agreements:

585-436-3633
ATTN: Data Processing

If you need additional assistance a Customer Care Representative
is ready to assist you at:

Toll-free: 1.877.544.OMNI (6664)
Local: 585.436.OMNI (6664)

Our normal Customer Care business hours are:

• Monday through Friday
• 7:30am to 5:00pm Eastern September 7st through June 30th
• 7:30am to 4:00pm Eastern July 1st through September 3rd

Florida Office

9040 Town Center Parkway
Suite 203
Lakewood Ranch, Florida 34202

Phone: 866.216.3800
FAX: 941.907.9747

Texas Office

209 West 2nd Street
Suite 341
Fort Worth, Texas 76102

Phone: 877.544.6664 x135

Sales Division

If you are an employer/Plan Sponser and are interested in becoming a client of The OMNI Group or have questions regarding our third party administration services, please contact our

Eastern United States: 1.877.544.OMNI (6664)
Western United States: 1.866.216.3800

If you have questions, feedback, or just can't find what you are looking for, send us an email at

Thank you for visiting The OMNI Group's Web site.